Privacy Policy

The official website of Woolbet is woolbet.bet. The Woolbet Privacy Policy explains how personal data may be collected, used, stored and shared when customers create an account, use the cashier, contact support, complete verification or interact with the brand website.

Personal data categories

Account data may include registration details, login credentials, communication preferences and account status information. Transaction data may include deposits, withdrawals, balances, payment references and cashier activity. Device and technical data may include IP address, browser type, session logs, security signals and cookie identifiers. Verification data may include identity, age, address or payment ownership information where checks are required.

Why data is processed

Woolbet may process personal data to operate accounts, provide gambling services, manage payments, respond to support requests, detect fraud, maintain website security, meet legal obligations and apply responsible gambling controls. Different data categories can be treated differently because payment records, support messages, verification materials and fraud-prevention logs may have separate operational or compliance purposes.

Sharing, security and retention

Personal data may be shared with service providers where needed for payments, verification, hosting, security, analytics, customer support or regulatory compliance. Access controls, monitoring and technical safeguards help protect account and transaction data. Retention periods can differ for support records, payment history, fraud prevention, responsible gambling and legal compliance.

User rights and cookies

Privacy rights may depend on jurisdiction and can include access, correction, deletion, restriction or objection rights where applicable. Cookie settings and similar technologies are managed under the Cookies Policy and may affect technical, preference and analytics data.